Legal
Nutritional Information
Our Voddy vodka products are sourced and flavoured with the finest natural ingredients. Our premium vodka is made with the purest Scottish water to give its unique and unrivalled taste. Alcohol by volume 36%.
Delivery and Returns Policy
You can return your items within 14 days of delivery of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
- Free gifts or promotional items are not returnable.
How do I return my purchase?
- Return directly to our business address listed below
- Make sure all items are returned safely and securely (bubble wrap where necessary)
- Please put your order number and email address into the box you use to return the item
Return to:
24 Blackhill Crescent
Summerston
Glasgow
G23 5NF
Are there any charges for return?
There are no charges for returns within our 14 day return window as long as your product matches our Returns policy. Original shipping charges are non-refundable.
How soon will i get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed and a credit will automatically be applied to your original method of payment, within 10 working days.
Terms and Use
By placing your order you are agreeing to the terms and conditions set out below. Use of any functionality of Voddy constitutes acceptance of the Terms and Conditions. Any personal information provided by you is confidential and will not be passed on to any other companies or organisations not affiliated with our online business. Voddy reserves the right to amend these Terms without notice at any time. Your continued use of this site after changes are posted will constitute your acceptance of the changes to these Terms.
General
You must be aged 18 or over to purchase alcohol. It is an offence to sell alcohol to anyone under the age of 18 in the UK. When ordering and making a payment you will be required to confirm that you are aged 18 or over.
If your order is a gift and contains alcohol, the recipient must also be aged 18 years or older. An adult over the age of 18 will be required to sign for delivery. We aim to ensure the prices shown are correct. If an error does occur, we will make every effort to contact you to confirm if you would like to proceed with the order at the correct price.
While every effort is made to supply all items listed online, there are instances where this may not be possible. In these cases we will contact you and offer a substitute with the same or greater value.
We reserve the right to withdraw or replace products online without notice. Merchandise prices and specifications are also subject to change without notice.
We make every effort to ensure that the information on this website is correct. However, Voddy takes no responsibility and shall not be held liable for any information relating to a third party that is incomplete, inaccurate or out of date. Even where your payment is accepted by our systems, no contract shall exist until Voddy have dispatched the items to you. Voddy will not be held responsible for any loss, consequential loss or damage to any individual or business which may have occurred from the use (or misuse) of any product or any information contained on this website.
Payment
Payment can only be made using credit/debit cards through Shopify, our purchasing management platform. We cannot take orders by phone or email. Card payments are made through a secure server. Voddy does not store your financial details. Your personal details are not passed to any third party. Payment will be taken at the time of ordering.
Delivery
We always aim to deliver your order promptly but cannot accept liability for delay. Deliveries must be signed for by a person of 18 years or older. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.
It is the responsibility of the customer to report goods damaged in transit. Refunds will not be issued in the instance of an order being placed outside the conditions of the delivery parameters stated on the checkout page.
We shall not be liable to pay any compensation to you, other than any refund as stated above. No compensation can be offered for loss of wages due to failed or late deliveries. Customers accept responsibility for the safe storage and use of the products upon receipt. Voddy is not liable for damage caused by customer mishandling. Alcohol is best enjoyed in moderation.
Copyright and IP rights
All content included on this website, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Voddy, our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.
You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Voddy.
Notice
These Terms and Conditions shall be subject to and interpreted in accordance with the laws of the United Kingdom. Our failure to enforce a right does not amount to waiver of it.
Privacy Policy
Our Privacy Policy covers the processing of the following of individuals that visit our website. We may obtain your personal data from the following sources:
- from you directly (for example, visiting our website, mobile applications, social media links out including but not limited to email mailing lists, interactive services, posting material or requesting further goods or services);
- from your device or browser; and/or
- if you contact us, we may keep a record of that communication.
Personal data that we collect and process:
- Name
- Username
- Address
- Date of birth
- Email address
If you object to us using your personal data for the above purposes, including direct marketing, please contact us using contact details. Where we use cookies or similar technologies, we will seek your prior consent where required to do so by law. We do not sell your personal data to any third party.
Our Website
Our website may, from time to time, contain links to and from the websites of our partner networks, creative partners and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy notices or policies. Please check their privacy notices or policies before you submit any personal data to these websites.
Please do not submit any information via this website or application if you are not happy with the way your personal data is processed as described in this Privacy Policy. We do not sell your personal data to any third party. We use secure methods to transmit personal data.
Children
Our website is designed to appeal to adults only. We do not knowingly solicit any information from children or people under the legal drinking age, nor do we knowingly market or otherwise target our websites or its products or services to children or people under the legal drinking age. If we become aware that a visitor to our websites is a child or under the Legal Drinking Age in the country or other territory in which he or she is located at the relevant time and has registered without verifiable parental consent, we will remove his or her personal data from our files.
Retention of your data
We will keep and Process your Personal Data only for as long as is necessary for the purposes for which it was collected in connection with your relationship with us, unless we have a legal right or obligation to retain the data for a longer period, or the data is necessary for the establishment, exercise or defence of legal claims. Information about us Voddy to supply business info registration and business contact information.
Our Responsibilities
Whether it be our employees, our customers or the environment, at Voddy we want to do the right thing!
Company Information
We are an Alcohol Wholesaler Registration Scheme (AWRS) approved company.
VODDY LTD
Company number – SC729537
AWRS number – XZAW00000118641 If you require specific information relating to the sales of Voddy, please contact us on sales@voddy.co.uk
If you require specific information relating to our company e.g.:
- Clarification on any of our Policies
- Reducing carbon footprints
- Participating in fairtrade
- Diversity, equity and inclusion
- Charitable giving
Please contact us on info@voddy.co.uk